At Good Marmalade, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1.Collection of Personal Information
We may collect personal information from you in various ways, including when you:
•Visit our website or contact us through the website’s contact form;
•Engage our bookkeeping, BAS, or payroll services;
•Communicate with us via email, phone, or in person.
The personal information we collect may include, but is not limited to:
•Your name, contact details (email address, phone number, postal address);
•Financial information required for bookkeeping, BAS, and payroll services;
•Business details and information necessary for ATO compliance.
2. Use of Personal Information
We use the personal information we collect to:
•Provide and manage our bookkeeping, BAS, and payroll services;
•Communicate with you regarding our services or your account;
•Comply with our legal and regulatory obligations, including ATO requirements;
•Improve our website and customer service.
We will not use your personal information for any other purpose without your consent, unless required by law.
3. Disclosure of Personal Information
We may disclose your personal information to third parties, including:
•The Australian Taxation Office (ATO) and other government bodies as required by law;
•External service providers who assist us in delivering our services (e.g., cloud storage or accounting software providers).
We take steps to ensure that any third parties we work with adhere to privacy obligations that are consistent with this Privacy Policy.
4. Data Security
We take reasonable measures to safeguard your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our data security practices include:
•Secure cloud storage solutions;
•Encrypted communications where appropriate;
•Regular reviews of our data protection protocols.
Despite our efforts, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
5. Accessing and Correcting Personal Information
You have the right to access and correct the personal information we hold about you. If you would like to review or update your personal information, please contact us, and we will respond to your request in accordance with the Privacy Act 1988.
6. Cookies and Website Use
Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device to collect information about how you interact with our website. You can adjust your browser settings to refuse cookies if you prefer, but some features of the site may not function properly.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or Australian privacy law. Any updates will be posted on our website, and we encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Good Marmalade
Email: [email protected]
Phone: 0419 010012
Address: Sunshine Coast, Queensland
